Saudia Airlines Cancellation Policy

Traveling with Saudia Arabia Airlines and facing a change of plans? No worries—Saudia's cancellation policy is here to help. Whether you need to adjust your travel dates or handle an unexpected change, Saudia offers straightforward options to make the process as smooth as possible. From full refunds for early cancellations to handling delays and involuntary changes, this guide by flyingfarez breaks down what you need to know. Saudia’s flexible approach is designed to make managing your booking a little less stressful.

What does the Saudia Cancellation policy state?

Saudia Cancellation Policy highlights the following points as it can be different depending upon your flight route and ticket types:

1. For International Flights:
• Cancellations Made 14 Days Before Departure: If you cancel at least two weeks in advance, expect a full refund for the unused portion of your ticket.
• Cancellations Made 14 Days to 24 Hours Before Departure: You have a choice:
• Opt for an alternative flight with no extra cost, including accommodations and meals.
• Cancel your ticket and receive a full refund, plus 50% compensation for the unused portion.
• Cancellations within 24 to 4 Hours of Departure: If no alternative flight is offered within six hours of your original departure, Saudia will refund the full value of your ticket and provide compensation equal to 100% of the affected ticket.
2. For Domestic Flights:
• Cancellations Made 7 Days Before Departure: You can choose between an alternative travel option or a full refund for the unused portion of your ticket.
• Cancellations Made 7 Days to 24 Hours Before Departure: Your options include:
• Taking an alternative flight with no additional costs, including accommodations and meals.
• Canceling your ticket for a full refund plus 50% compensation for the unused portion.
• Cancellations within 24 to 4 Hours of Departure: If no alternative flight is available within six hours, you’ll receive a full refund and compensation equal to 100% of the affected ticket.

Does Saudi Arabian Airlines have a 24-hour cancellation policy?

Saudi Arabian Airlines, also known as Saudia, offers a 24-hour cancellation policy for flights to or from the United States. This policy provides passengers the opportunity to cancel their booking without any penalty, as long as the ticket was purchased directly from Saudia—either through their website, call center, or sales office.

To qualify, the booking must be made at least seven days before the scheduled departure, and the cancellation must occur within 24 hours of the original purchase. This policy is particularly beneficial as it applies to all ticket types, including non-refundable fares such as Basic Economy or Saver fares, allowing passengers flexibility and peace of mind in managing their travel plans.

How to cancel Saudi Arabian flight tickets?

1. Access the Saudia website on your device.
2. Find the "Manage Booking" tab, where you can manage your flight details.
3. Retrieve your booking by entering your reference number and last name.
4. Once your booking appears, select the "Cancel and Refund" option to begin the process.
5. If you encounter any issues or are outside Saudi Arabia, contact Saudia’s customer care at +1-800-472-8342 or +1 (888) 701-6847 for assistance.

Refunds are available only for tickets purchased through VISA, MasterCard, cash, check, SPAN, or SADAD.

What is the Saudia refund policy?

• Saudia processes refunds and compensation through cash, bank transfer, bank check, or EMD within 10 working days of accepting your request.
• If you opt for an EMD as compensation, you can either reissue your ticket without extra fees or convert it into cash, a bank check, or a bank transfer via the Saudia website. This option does not apply to tickets purchased through commercial accounts or government/royal orders.
• When requesting a refund, make sure to provide your personal identification document. The refund will be issued to either the person named on the ticket or the individual who paid for it, given that the proper documentation is presented.
• For tickets purchased by someone else, refunds can be processed either to you or the purchaser if a formal letter of authorization is provided.
• Saudia Refunds require presenting the ticket number or receipt along with all unused flight coupons, except in cases of lost tickets.
• Saudia will not be liable for refunds to anyone presenting only the ticket receipt and unused coupons according to the stated conditions.
• If Saudia cancels or significantly changes your flight, the refund will cover the full price of unused tickets or the fare difference for partially used tickets as per the Saudia Refund Policy.
• For voluntary cancellations, the refund will be the fare paid minus any cancellation fees or service charges for unused tickets, or the fare difference minus charges for partially used tickets.
• In the event of a lost ticket, you must provide proof and pay a service fee. Refunds will only be issued if no part of the lost ticket has been used or previously refunded.

How to get a refund from Saudia?

• To request a refund online, start by submitting a claim through Saudia’s designated link.
• If you booked your ticket through Saudia’s sales offices, call centers, or website, make sure to cancel your booking before or during the refund process to avoid any No-Show Penalty Fee.
• For tickets paid with a credit card, cancellations and refunds must be processed through Saudia’s website. On the homepage, use the “Manage Bookings” service to retrieve your booking, and then select the “Cancel and Refund” option.
• If you’re calling from a number not linked to your booking, reach out to Saudia’s virtual agent. Choose ‘Refund request & status,’ then ‘Request a new refund,’ and click on the ‘Request a refund’ tab.
• Refunds are available only for tickets paid with cash, check, SADAD, SPAN, VISA, or MasterCard.
• Or you can call Saudia at +1-800-472-8342 or +1 (888) 701-6847 to do it over a call.

Saudia Arabia Airlines is committed to making travel adjustments as hassle-free as possible. With clear and accessible options for cancellations and refunds, travelers can feel confident managing their plans even when things don’t go as expected. Whether it’s requesting a refund for an unused ticket or navigating the steps after a flight delay, Saudia cancellations policy provides the support needed to handle changes with ease. Saudia’s & flyingfarez’s goal is to turn travel disruptions into manageable solutions, call +1-800-472-8342 or +1 (888) 701-6847 to know more.